In today's healthcare environment, labor expense is typically 50 percent of a healthcare system's annual budget. With software and support available in the industry today, an effective labor management program is within reach of all hospitals and health systems, regardless of their facility size or internal technical expertise. The USC Viterbi School of Engineering's Healthcare Labor Management course offered in partnership with the Institute of Industrial and Systems Engineers (IISE) will provide an understanding and overview of critical aspects of designing and executing a comprehensive labor management program.
If you have any questions regarding the Healthcare Labor Management course, please contact USC Viterbi School of Engineering today.
What You Will Learn:
Healthcare Labor Management covers a number of topic areas, including:
- Managing Labor Expense
- Intro to Labor Management
- Budgeting
- Productivity
- Benchmarking
- Assessment Methodologies
- Assessment Infrastructure
- Assessment Principles
What you will gain:
This course provides you with the fundamentals of a complete, adaptive labor management program.
How do you set up a labor management program? What are the key variables? What is the involvement of the executive team versus the departmental directors? Who has the accountability for success of this program?
Each of these questions is critical in designing the labor management program at your facility. This course will provide an understanding and overview of these critical aspects in designing and executing a comprehensive labor management program. With software and support available in the industry today, an effective labor management program is within reach of all hospitals and health systems, regardless of their facility size or internal technical expertise.
Upon completion of this course, you will walk away with the following skills:
- Understanding benchmarking comparisons, peer groups and utilizing a comparative database
- Understanding the implications of labor cost reduction based on selection of the benchmark level a hospital wishes to achieve
- How to set a productivity "target" for each department based on historical performance, national and regional peer groups, and current departmental performance
- Calculating and understanding departmental and hospital-wide productivity
- The effect on cost of labor by variables such as skill mix, overtime and flexing staffing to changing volumes
- Understanding the corporate options for labor management and accountability
- Budgeting for labor to predict and control labor expense
- Impacting labor costs without negatively impacting satisfaction scores
Location:
Two course delivery options are available for participants: on-campus and online with interactivity:
On-Campus Course is held in state-of-the-art facilities on the University of Southern California campus, located in downtown Los Angeles. Participants attending on campus will have the option to commute to the course or stay at one of the many hotels located in the area.
Overview of on-campus option:
- The ability to interact with faculty and peers in person.
- Access to hard copy course materials.
- Ability to logon and view archived course information - up to 7 days after the course has been offered. This includes course documents and streaming video of the lectures. Online course access is only available if there are online participants in the program.
- If there is a conflict during any on-campus course dates, on-campus participants can elect to be an online/interactive student with prior authorization from Professional Programs. Please note that this is only an option if there are online participants in the program.
- Parking, refreshments, and lunch are provided for on-campus participants - unless otherwise specified.
Online (Interactivity) Course delivery is completely online and real-time, enabling interaction with the instructor and fellow participants. Participants have the flexibility of completing the course from a distance utilizing USC's Distance Education Network technology. Students are required to be online for the entirety of each day's session.
Overview of online (interactive):
- Virtually participate in the course live - with the ability to either ask questions or chat questions to the entire class.
- WebEx technologies provide the option to call into the class and view the entire lecture/materials on a personal computer, or to participate on a computer without having to utilize a phone line.
- Ability to logon and view archived course information up to 7 days after the course has been offered. This includes course documents and streaming video of the lectures.
Continuing Education Units (CEUs)
CEUs: 1.4
The USC Viterbi School of Engineering Certificate of Participation is awarded to all participants upon successful completion of the course.
The USC Viterbi School of Engineering Certificate of Completion and the Institute of Industrial and Systems Engineering certification in Healthcare Labor Management will be awarded to those participants that pass the assessment on the final day of the course.
Program Cost & Registration Options:
Reduced Pricing:
Institute of Industrial and Systems Engineers (IISE)
Reduced pricing is available for members of IISE. Please contact professional@usc.edu for further information.
Trojan Family
USC alumni, current students, faculty, and staff receive 10% reduced pricing on registration.
Boeing
Boeing employees receive 20% off registration fees (please use Boeing email address when registering).
Edcor Clients
Eligible Edcor participants receive 10% discount on open enrollment executive education programs (please use company email address when registering to receive pricing).
