Process Improvement in Healthcare

The Process Improvement in Healthcare short course combines engineering tools and techniques with the needs of the healthcare industry. The American healthcare industry is in a state of constant change, with looming health reform legislation and concerns about the health insurance process. This course explains how individual hospitals and healthcare systems can increase productivity without harming quality and reduce costs while remaining profitable.

Process Improvement in Healthcare provides healthcare administrators and practitioners with training in the tools needed to improve productivity including Lean, Six Sigma, and more. Participants will learn viable ways to not only improve productivity, but reduce cycle time, increase capacity, and lower costs. The two-day course provides an excellent opportunity for organizations to meet their operational improvement goals.

What You Will Learn:
Useful, practical, and popular process improvement methods will be explained and students will have an opportunity to implement many of them, including:
  • Process Mapping - how to understand a process with the use of diagrams and graphics
  • Queuing - understanding models of processes and their analysis
  • Materials management - inventory, its control, and optimizing
  • Six Sigma basics - how this popular approach is used to reduce unwanted variability and improve quality
  • Lean thinking basics - how this popular approach is used to eliminate waste
  • Facility layout - why do some arrangements harm productivity and others help it
  • Computer simulation - how to make use of this valuable tool
  • Focus Groups - how to organize them and how to make them effective
  • Change management - once the necessary improvements are identified, how to implement

Custom Programs

Interested in providing a customized offering of this course to your organization?
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UPCOMING PROGRAMS

August

Aug 09 Tue

Six Sigma Green Belt for Process Improvement

August 09, 2022 to August 11, 2022
Course #: ISE 0822 - 09

Learn how to integrate principles of business, statistics, and engineering to achieve tangible results. Master the use of Six Sigma to quantify the critical quality issues in your company. Once the issues have been quantified, statistics can be applied to provide probabilities of success and failure. Six Sigma methods increase productivity and enhance quality. As a Six Sigma green belt, … Read More

For more information and to register, visit the course page.

October

Oct 04 Tue

Six Sigma Black Belt

October 04, 2022 to December 09, 2022
Course #: ISE 1022- 13

Learn the advanced problem-solving skills you need to implement the principles, practices, and techniques of Six Sigma to maximize performance and cost reductions in your organization. During this three-week practitioner course, you will learn how to measure a process, analyze the results, develop process improvements, and quantify the resulting savings. You will be required to complete a project demonstrating mastery … Read More

For more information and to register, visit the course page.

November

Nov 15 Tue

Healthcare Labor Management

November 15, 2022 to November 16, 2022
Course #: ISE 1122 - 11

The USC Viterbi School of Engineering’s Healthcare Labor Management course offered in partnership with the Institute of Industrial and Systems Engineers (IISE) will provide an understanding and overview of critical aspects of designing and executing a comprehensive labor management program.   Published on June 30th, 2022Last updated on July 1st, 2022

For more information and to register, visit the course page.

Published on July 11th, 2017

Last updated on December 17th, 2020